Thank you for booking a tour with NINJA WALK (referred to as “we/our/us” hereafter).

This Privacy Policy (“the Policy”) outlines our principles for handling privacy information. By using our services, you or users are considered to have agreed to the Policy.

How do we collect privacy information?

We may collect personal information when a user makes a reservation for our tour using the reservation form.

For what purposes do we use privacy information?

We collect and use private information for the following purposes:

・Ensuring smooth tour preparations
Example:
Name → for inclusion on the participation certificate
Age → to ensure accuracy with the tour fee
Height and clothing size → for ninja costume preparation

・Using email addresses to notify or contact users
・Compiling statistical data that does not allow personal identification in relation to our services
・Other purposes related to the above uses

Do we share privacy information with third parties?

We will not share personal data with third parties without the individual’s prior consent, except for the following compan

Third party receiving personal data：
COSMOS HOTEL MANAGEMENT Co., Ltd.

Purpose of use by the third party：
To confirm the accommodation of tour reservation holders

Can I access or correct my privacy information?

If a user requests the disclosure of their privacy information, excluding historical or characteristic information, we will promptly disclose it. If any personal information we possess is incorrect, users can request correction or deletion according to our procedure. If we deem it necessary to meet the request, we will correct or delete the information and notify the user promptly.

Can I request to stop the use of my private information?

If a user requests to discontinue the use of their privacy information due to handling beyond the scope of the intended purposes or unfair acquisition, we will investigate. Based on the investigation’s outcome, we will take actions such as discontinuing use and promptly informing the user. However, we will consider alternative measures if stopping the use involves excessive costs or is challenging, while alternative measures can safeguard user rights and benefits.

Changes to the Privacy Policy

This Privacy Policy may change without user notification. Unless specified otherwise, the revised Privacy Policy will come into effect when posted on this website.

Contact for inquiries

If you have any questions about the policy, please contact us at the following email address:
Email address: reservation@ninja-official.com